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This week's Newsletter: Article: Stop Celebrating CS Heroics! Interview: Data-led retention: Why happy customers don't stay Quote of the...

This week's Newsletter: Article: Most Customers Don't Know What They're Trying to Achieve! Upcoming Interview: Brainstorm Inc: Data-led...

This week's Newsletter: Article: How Quickly Do Customers Need to Get Started? Upcoming Interview: Brainstorm Inc: Data-led Retention...

This week's Newsletter: Article: Stop "Touching" Your Customers Upcoming Interview: Brainstorm Inc: Data-led Retention Upcoming...

This week's Newsletter: Article: Has your churn rate suddenly spiked? New Podcast: The Customer Success Playbook (ep #8) Upcoming...

Greg Daines is the founder and CEO of Churnrx.com. He holds multiple advanced degrees in business and economics from MIT and Cambridge...

This week's Newsletter: Article: There are no Hand-offs, only Hand-downs! New Podcast: The Hyperengage Podcast (ep #82) Upcoming...

This week: Article: 5 Pro Tips for Rapidly Driving Customer Results New Podcast: Greg Daines on Video Voyagers: Edge of AI Upcoming...

This week: Article: QBRs Don't Work! And what to do instead Download the Free eBook: 23 Ways to Reduce Churn in 2023 23 Ways To Reduce...

In this episode of Video Voyagers, Greg Daines, CEO of ChurnRX, also known as the "Churn Doctor," joins host Audrey Lecker to explore the...

This week: Article: What does it mean to "Buy" churn? Download the Free eBook: 23 Ways to Reduce Churn in 2023 23 Ways To Reduce Churn:...

This week: 23 Ways To Reduce Churn: #23 Cross-Sell Customers Download the Free eBook: 23 Ways to Reduce Churn in 2023 Churn Cheats #9:...

This week: 23 Ways To Reduce Churn: #23 Cross-Sell Customers Download the Free eBook: 23 Ways to Reduce Churn in 2023 Churn Cheats #9:...

This week: 23 Ways To Reduce Churn: #11 Schedule the Kickoff Before Closing Download the Free eBook: 23 Ways to Reduce Churn in 2023...

This week: 23 Ways To Reduce Churn: #15 Focus on Unengaged Customers Download the Report: 23 Ways to Reduce Churn in 2023 Quote of the...

The most important thing you can do to engage customers and keep their attention is to track and review their measurable results.

This week: 23 Ways To Reduce Churn: #4 Stop Overselling Churn Cheat #6: Making it Hard for Customers To Cancel Recent Webinar: Dave Blake...

In this webinar hosted by ClientSuccess, Greg Daines (Founder/CEO of ChurnRX) shares 23 Ways to Reduce Churn in 2023. Hear impactful...

This week: New eBook: 23 Ways to Reduce Churn in 2023 Recent Webinar: Kristi Faltorusso & Greg Daines - part 1 Upcoming Webinar: Kristi...

This week: Churn School: Does EVERY Customer *REALLY* Need Onboarding? Churn KPIs: A Better Way to Measure Churn Early Access to My New...