Appearances

Jul 16

Business Expertise is the Secret Weapon of Customer Success

I recently presented at an event entitled, "Revolutionizing Customer Revenue:How to Increase NRR at Scale"hosted by Mayple along with...

Nov 20, 2023

NPS is not useful for subscription companies!

🍿Watch me demolish NPS in 7 minutes ↓ I recently participated in a LinkedIn Live debate on NPS hosted by Lihong Hicken (CEO of...

Sep 5, 2023

Customer Success Playbook Episode 8 - Greg Daines - 23 Ways to Reduce Churn

Greg Daines is the founder and CEO of Churnrx.com. He holds multiple advanced degrees in business and economics from MIT and Cambridge...

Aug 17, 2023

The Churn Doctor's AI Prescription w/ Greg Daines, CEO of ChurnRX

In this episode of Video Voyagers, Greg Daines, CEO of ChurnRX, also known as the "Churn Doctor," joins host Audrey Lecker to explore the...

Jun 19, 2023

ClientSuccess.com Summer Webinar Series: "23 Ways to Reduce Churn" with Greg Daines

In this webinar hosted by ClientSuccess, Greg Daines (Founder/CEO of ChurnRX) shares 23 Ways to Reduce Churn in 2023. Hear impactful...

May 25, 2023

Expert Chats: Greg Daines and Dave Jackson

Is your company really Customer Centric? Come and learn from Dave Jackson (Founder and CEO of TheCustomer.Co) and Greg Daines (Founder...

Apr 18, 2023

Expert Chats: Peter Ord - Is your customer onboarding hurting your retention?

Trying to build a better Customer Onboarding process to drive high retention? Then this discussion is for you! Come and learn from Peter...

Apr 10, 2023

Status Check EP 01: The Misconceptions of Churn in B2B SaaS | Greg Daines, CEO ChurnRX

In the inaugural episode of Status Check - The CX Podcast, we dive into customer churn with the man some call the "churn doctor" and take...

Apr 3, 2023

KAMCON 23: Greg Daines - Building Account Strategy On The 3 Laws of Retention

Greg Daines of ChurnRX on "Building Account Strategy On The 3 Laws of Retention" at KAMCon 2023 in Boulder, Colorado.